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Privacy policy

Effective Date: 06/09/2025

At Wolvonex, we are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR). This policy explains what personal data we collect, how we use it, and your rights under data protection laws.

1. Data Controller

Wolvonex acts as the data controller for personal data collected through our website and services.

Contact Details:

  • Email: info@wolvonex.com

  • Phone: +44 7594 893542

  • Address: 465c Unit 2 Hornsey Road, Islington, London, England, N19 4DR

2. Data We Collect

We may collect and process the following personal data:

  • Contact Details: Name, email address, phone number, business information (when you fill forms, book consultations, or interact with our chatbot).

  • Service-related Data: Project requirements, preferences, and service-related communications.

  • Website Usage Data: Pages visited, time spent, interactions, and cookies.

  • Marketing Preferences: When you opt-in for updates or newsletters.

3. Legal Basis for Processing

We process your data under the following lawful bases:

  • Consent: When you opt-in for newsletters or marketing communications.

  • Contract: To deliver requested services (web/app development, AI solutions, etc.).

  • Legitimate Interest: To improve our services, prevent fraud, and enhance user experience.

  • Legal Obligation: When required by law.

4. How We Use Your Data

We use your personal data to:

  • Provide and manage our services.

  • Arrange and manage consultation bookings via Calendly.

  • Communicate with you about your inquiries or projects.

  • Send marketing or promotional content (only if consented).

  • Analyze website performance and improve user experience.

5. Data Sharing

We do not sell your data. We may share it with:

  • Service Providers: For booking (Calendly), email services, and analytics.

  • Legal Authorities: If legally required.

6. Data Retention

We retain your data only as long as necessary for the purposes stated above or as required by law.

7. Your Rights 

You have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate or incomplete data.

  • Request deletion (“right to be forgotten”).

  • Restrict or object to processing.

  • Withdraw consent at any time (where applicable).

  • Data portability – request a copy of your data in a structured format.

To exercise these rights, email us at info@wolvonex.com.

8. Cookies

We use cookies and similar technologies to enhance your browsing experience, improve our website, and track performance. You can manage or disable cookies through your browser settings.

9. International Data Transfers

If your data is transferred outside the UK, we ensure appropriate safeguards are in place in compliance with GDPR.

10. Security

We implement strict security measures to protect your personal information. However, no online transmission is completely secure.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in legal requirements or our practices. Please review it periodically.

12. Contact Us

For questions, concerns, or to exercise your rights:

  • Email: info@wolvonex.com

  • Phone: +44 7594 893542

  • Address: 465c Unit 2 Hornsey Road, Islington, London, England, N19 4DR

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